Find answers to common questions about our products, ordering, shipping, quality, and care. Can't find what you're looking for? Contact our team via WhatsApp or email.
MOQ & Ordering
What is the minimum order quantity (MOQ)?
MOQ & Ordering
Can I order less than the MOQ?
MOQ & Ordering
Do you offer sample orders?
MOQ & Ordering
What payment methods do you accept?
Shipping & Delivery
What are your shipping timelines?
Shipping & Delivery
Do you ship internationally?
Shipping & Delivery
Can I track my order?
Shipping & Delivery
What if my order arrives damaged?
Color Matching & Selection
How do I match colors to my client's hair?
Color Matching & Selection
Do you offer custom color blending?
Color Matching & Selection
Can colors be dyed or toned?
Color Matching & Selection
What if the color doesn't match my expectations?
Hair Care & Maintenance
How long do extensions last with proper care?
Hair Care & Maintenance
What products should I recommend to clients?
Hair Care & Maintenance
How often should clients wash their extensions?
Hair Care & Maintenance
Can extensions be reused?
Product Quality & Specifications
What does '100% Cuticle Intact Remy' mean?
Product Quality & Specifications
Where does your hair come from?
Product Quality & Specifications
How do you ensure quality consistency?
Product Quality & Specifications
Are your extensions tested for safety?
Application & Installation
Which application method should I choose?
Application & Installation
Do you provide installation training?
Application & Installation
How much hair should I use per installation?
Wholesale & Business
Do you offer wholesale pricing?
Wholesale & Business
Can I become an authorized distributor?
Wholesale & Business
Do you offer marketing support for resellers?
Wholesale & Business
What support do you provide to salon partners?
Still Have Questions?
Our team is ready to help! Reach out via WhatsApp for instant support or email for detailed inquiries.